PRIVACY POLICY

At Goverlead, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.

We are not required to have a data protection officer, so any enquiries about our use of your personal data should be sent by e-mail to info@goverlead.eu or by writing to Provinciesteenweg 647, 2530 Boechout, Belgium or by calling us on +32 479 26 14 47.

Who we are

We’re Goverlead, a limited partnership company incorporated under the laws of Belgium, with registered office at 2530 Boechout, Provinciesteenweg 647, registered with the Register of the Legal Entities under number 0847.254.616. Our website is www.goverlead.eu. Goverlead is the controller for the personal info that we process, unless otherwise stated.

The type of information that we collect

The personal information we may collect from you includes your first name, last name, job title, company name, e-mail address, postal address, telephone number, country, device-specific information and log information (as described below) and other personal information that you may communicate to us or that is otherwise collected from you as described below (“Personal Data”).

How we collect information from you

Information that you provide to us

We collect Personal Data that you provide directly to us. For example, we collect information when you send us a request or an inquiry, register as a client, apply for a job, fill out a form or download information or documents that we publish, use our services or otherwise interact or communicate with us in any other way.

Information that we collect from other sources

We may also obtain information from other sources and combine that with the information that we collect as described above. For example, we may collect information about you from third parties, including but not limited to social media platforms, data enrichment providers and publicly available sources, but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your Personal Data to us.

Information that we automatically collect

We may automatically collect information about you, including:

  • Website usage: we log information, including the type of browser you use, access times, pages viewed, your IP address (but as a rule we anonymize this information), your general location and the page you visited before navigating to our website.
  • Device information: we collect information about the computer or mobile device you use to access our website, including the hardware model, operating system and unique device identifiers.
  • Information collected by cookies and other tracking technologies: Goverlead and our service providers use various technologies to collect information, including cookies. Cookies are small data files stored on your hard drive or in device memory that help us improve our services and your experience, see which areas and features of our services are popular, and count visits.

Why we collect information from you

We collect information from you to:

  • Provide, operate, optimize and maintain our website, system administration and security
  • Handle inquiries and requests and provide you with information and access to our services or resources
  • Process the registration form that you submitted via our website
  • Negotiate and execute contractual documents
  • Carry out our obligations arising from contracts entered into between us and our clients
  • Perform administrative duties
  • Compile aggregated statistics about the usage of our website and better understand the preferences of our clients and contacts
  • Notify you of changes to our services
  • Send information for marketing purposes (in accordance with our contacts’ communication preferences)

Legal basis for processing

Our legal basis for processing the Personal Data described above will depend on the Personal Data concerned and on the specific context in which we process it. We primarily rely on four legal bases to process your Personal Data:

  1. Where you have given us valid consent to use your Personal Data in certain ways, we will rely on your consent. This includes situations where we will obtain your consent prior to sending your information to our clients for the purposes of handling your requests regarding the use of your Personal Data by our clients.  
  2. We process Personal Data when it is necessary for us to do so in order to provide our services to our clients, pursuant to their instructions and in accordance with a mandate agreement that we have entered into with them.
  3. In certain cases, we may process your Personal Data where it is necessary in our legitimate interests, where those legitimate interests are not overridden by your rights and freedoms. This includes usage statistics and analytics to better understand how to use our website so that we can improve our services.
  4. In some cases, we may also have a legal obligation to process your Personal Data. If we ask you to provide Personal Data to comply with a legal requirement, we will make this clear at the relevant time and inform you on whether the provision of your Personal Data is mandatory or not (as well as of the possible consequences if you do not provide your Personal Data).

How long we keep your information

We review our retention periods for Personal Data on a regular basis. We will hold your Personal Data in our systems only for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract, after which time it will be destroyed, unless we are legally required to hold some types of information to fulfill our statutory obligations.

Who has access to your information

We will not share your Personal Data with any third parties for the purposes of direct marketing or otherwise sell or rent your Personal Data to third parties.

We may share your Personal Data to third parties in the following circumstances or as otherwise described in this Privacy Policy:

  • With your consent or pursuant to your instructions
  • To consultants, subcontractors and other service providers who need access to such information to carry out work on our behalf or to assist us in the provision of our website and other business-related functions such as website analytics
  • As part of a duty to disclose or share your Personal Data in order to comply with a legal obligation, for example, by a court order, or for the purposes of prevention of fraud or other crime, or to enforce or apply our Terms and Conditions or to protect the rights, property or safety of our clients.

When we use third party service providers, we only disclose the Personal Data that is necessary to deliver the service.

Your rights in relation to your Personal Data

You have the following rights:

  • Right to withdraw your consent

If we have asked for your consent to process your Personal Data, you may withdraw that consent at any time.

  • Right of access

You can ask us what information we hold about you, and you can ask for copies of your Personal Data.

  • Right to Rectification

You can ask us to correct your Personal Data if it is inaccurate or to complete it if it is incomplete.

  • Right of erasure

You have the right to ask us to delete your Personal Data deleted in certain circumstances (for example, if we we no longer need your Personal Data, if you initially consented to the use of your Personal Data but have now withdrawn your consent, if you have objected to the use of your Personal Data and your interests outweigh our interests)

  • Right to restrict the processing

In certain circumstances, you have the right to ask us to stop using your Personal Data for a period of time (for example, if you believe we are not doing so lawfully).

  • Right to object to the processing

You have a right to object to the processing of your Personal Data where we rely on our legitimate interests to process your Personal Data.

  • Right to data portability

You have the right to ask that we transfer the Personal Data that you shared with us to another provider or that we give it to you a copy in a machine-readable format so that you can transfer it to another provider.  

How you can access and update your information

The accuracy of your information is important to us. If you change your e-mail address, or if any of the other information we hold is inaccurate or out of date, please send us an e-mail at info@goverlead.eu or write to Provinciesteenweg 647, 2530 Boechout, Belgium or call us on +32 479 26 14 47.

Security precautions in place to protect the loss, misuse or alteration of your information

When you provide us with Personal Data, we take steps to ensure that it’s treated securely.

Non-sensitive details (such as, for example, your e-mail address, etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Data, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Children

Goverlead’s services are not directed at children under the age of 16. We do not knowingly solicit or collect personal information from children under the age of 16.

If you have any questions or complaints

We respect your data protection and privacy rights. If you have any questions or if you are not satisfied with the way we handle your Personal Data, don’t hesitate to send us an e-mail at: info@goverlead.eu or write to Provinciesteenweg 647, 2530 Boechout, Belgium or call us on +32 479 26 14 47.

If you have any complaints about the way Goverlead processes your Personal Data, you can file a complaint with the Belgian Data Protection Authority:  www.dataprotectionauthority.be.

Review of this Policy
We keep this Policy under regular review. This Policy was last updated on 30 November 2018.

Terms & Conditions

Who operates this Website?

This Website, www.goverlead.eu (the “Website“), is operated by Goverlead. Goverlead is a limited partnership company incorporated under the laws of Belgium, with registered office at 2530 Boechout, Provinciesteenweg 647, registered with the Register of the Legal Entities under number 0847.254.616.

You can contact us by e-mail at info@goverlead.eu or by writing to us at the aforementioned address.

Use of the Site

These Terms and Conditions govern your use of the Website. By using the Website, you fully accept these Terms and Conditions.

Website content

The information on the Website is offered for information purposes only. The information should not be interpreted as legal advice or any other advice.

Although Goverlead does its best to ensure that the content of the Website is accurate and up-to-date, Goverlead does not offer any guarantee on the content and information on the Website.

If you have any questions about the content of the Website, please get in touch with us at info@goverlead.eu.

Intellectual property rights

Goverlead owns all of the intellectual property rights to the Website and content on the Website (including, without limitation, images, logos and text). Apart from viewing, downloading and printing pages from the Website for your own personal use, you may not use or reproduce in any way any or all parts of the Website without Goverlead’s prior written consent All requests should be made to info@goverlead.eu.

Limitation clause and exclusion of liability

Goverlead does not accept liability for any damage resulting from your direct or indirect use of the Website. Nor does Goverlead accept liability for any damage resulting from interruptions to the Website’s online services due to technical errors, viruses or any other factors beyond Goverlead’s control.

Goverlead does not accept any liability for the use and content of third party Internet websites to which our Website may direct you. Third party Internet websites and their content are subject to the liability of their author(s)/owner(s) only.

Information consulted on or through the Website is used at your own risk. Goverlead does not accept any liability for decisions taken on the basis of this information.

Applicable law and competent courts

The Terms and Conditions of the Website and the use and the content of the Website are governed by and interpreted in accordance with Belgian law. Any disputes relating to the Terms and Conditions, the Website or its use are submitted to the exclusive jurisdiction of the Courts of Brussels.

Contact

Any request regarding information about the Website or its content should be made to info@goverlead.eu.